Reduced Capacity Policies

Chattanooga FC looks forward to having fans and supporters back into Finley Stadium here in 2020. As excited as we are to welcome you back, we must ensure that the safety of all fans, players and staff is our highest priority. There are new guidelines and protocols for reduced capacity at Finley Stadium for the upcoming Chattanooga FC matches and we ask that you please review them to ensure that you are ready to support the Boys in Blue under safe conditions while adhering to our COVID-19 policies.


Tickets

In the interest of public health and safety, single game tickets are no longer available for purchase at the Box Office on gameday. Single game tickets while available may be purchased at www.cfctix.com or by calling the Chattanooga FC Office at 423-708-4625. 2020 Flex Tickets must be redeemed by calling the office at 423-708-4625. Due to reduced capacity tickets are available on a first come first serve basis.


Staffing

All Chattanooga FC game day staff will be adhering to a strict policy requiring temperature checks, PPE usage (including face coverings) and have been properly instructed to abide by the regulations set forth for COVID-19 guidelines.


Health Checks/Masks

Fans and supporters entering into Finley Stadium will be reminded through verbal and written communication regarding the COVID-19 protocols. (Fans who have been in close contact with a COVID-19 patient, sick, or answer yes to any of the known symptoms of COVID-19) should NOT attend a match.

All fans and supporters in attendance will be required to wear a mask/face covering at all times upon entering and while inside Finley Stadium in accordance with Hamilton County’s ‘Mask Mandate.’ Only while actively eating or drinking may a face covering be temporarily lowered.


Arrival/Exits

Fans and supporters are asked to follow the below entrance and exit protocols when arriving and departing Finley Stadium. Social Distancing of 6 feet at all gates is required to ensure the safety of fans in attendance. Both gates will be utilized at the St. Elmo Gates South entrance/exit.

Arrival

6:30–7:00 PM

  • Fans in Sections 201, 202, 203, 204, 205 should enter through the Foundry Gates.
  • Fans in Sections 206, 207, 208, 209, 210, 211 should enter through the St. Elmo Gates.
  • Fans in Sections 121–129 should enter through the North Gate

7:00–7:30 PM

  • Fans in Sections 101, 102, 103, 104, 105 should enter through the Foundry Gates.
  • Fans in Sections 106, 107, 108, 109, 110, 111 should enter through the St. Elmo Gates.
  • Fans in Section 222–229 should enter through the North Gates.

Exiting

At the conclusion of the match, fans are asked to exit in accordance with Social Distancing protocols, maintaining 6 feet apart from other fans.

Fans in Sections 101, 102, 103, 104, 105 are asked to exit through the Foundry Gates immediately at the conclusion of the match. Fans in Sections 106, 107, 108, 109, 110, 111 are asked to exit through the St. Elmo Gates.

Once those fans have exited, then Fans in Section 201, 202, 203, 204, 205 should exit through the Foundry Gates, Sections 206, 207, 208, 209, 210, 211 through the St. Elmo Gates.


Clear Bag Policy

Only one clear plastic bag no larger than 12 inches by 6 inches by 12 inches or a one-gallon, clear, resealable plastic storage bag per person will be permitted. Fans will also be allowed a small clutch purse not to exceed 4.5 inches by 6.5 inches. No other bags will be allowed inside Finley Stadium. To assist with a touchless entry, fans are highly encouraged to ONLY bring a clear bag.


Hand Washing

There are hand washing and hand sanitizer stations for fans strategically placed throughout Finley Stadium for use. Chattanooga FC requires hand washing after bathroom usage and highly recommends hand washing OR hand sanitizing on a regular basis throughout the match.


Parking/Tailgating

All parking will be handled through the Kiosks in the Finley Stadium Parking Lots, fans can also utilize the ParkMobile app on their mobile device. In addition there will be no tailgating prior to or after the match. Fans and supporters are asked to park at least six feet apart and stagger their exiting of vehicles.


Seating

Fans and supporters are required to remain in their assigned seats while watching the match. Due to strict social distancing guidelines, fans and supporters are asked to not congregate in the aisles, concourse or other areas within Finley Stadium.

Fans will be required to sit in their assigned seat as printed on their ticket. Our social distancing plan depends on fans staying in their assigned seats so we ask for our fans’ cooperation by not spreading out beyond your assigned seat so that we can ensure proper social distancing in the stands.


Social Distancing

All fans and supporters should remain 6 feet apart from each other (if possible) while moving around in Finley Stadium. Special consideration should be made when exiting rows and in the aisles. Chattanooga FC has designed a safe distance amongst all families and groups with reserved seating. Please be courteous and thoughtful when entering and exiting your rows. Fans will be encouraged and reminded throughout the match to ensure they are following social distancing protocols, specifically in the concourse, concessions lines, merchandise shop and restrooms.


Organized Chants

In the best interest of our fans and staff and in order to ensure a safe spectating experience, we ask fans not to engage in organized chants.


Concessions

Concession Stands and other Food & Beverage areas have been modified to meet the Hamilton County Health Department COVID-19 guidelines. Finley Concessions and Staff workers will go through a health screening before starting each work shift and are required to wear a mask and gloves. They will increase the amount of times they sanitize high touch areas, including chip card readers.

There will be 6 feet social distancing markers and plexiglass dividers at registers.

Concession Stand menus have been modified to adhere to Hamilton County Health Department COVID-19 recommendations. Food will be served in wrapped or closed containers.

We strongly encourage cashless transactions.


Chattanooga FC Merchandise Shop—Stadium Club

Chattanooga FC will operate a merchandise shop in the Stadium Club. Capacity will be limited to 10 fans at a time in the shop. Upon entering the shop all fans are asked to utilize the hand sanitizer and maintain proper social distancing protocols while in the shop. We strongly encourage cashless transactions.


*Failure to comply with the requirements of the protocols in place may result in the individual being removed from the venue and denied access in the future.

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